Meetables is a collective of the collaboration of inspiring meeting venues. Clients can easily submit a request to the various partner venues. Each partner venue has a separate environment within MICE and Meetables has a so-called cockpit function: we have access to the management environment of all venues. Now all communication between guests, venues and Meetables is clear and straightforward.
We remain in favour of personal contact. With MICE, it's a good one-to-one; the client makes the request and we have direct insight into the client's wishes and budget. This enables us to help the client in a more client-oriented and professional way".
Jacintha Ruppert, owner Meetables
We first used software that has been available on the market for a long time. We wanted to take a big step towards online, because we think that is what offers the most opportunities in the future. What we think is important is that our guests can easily request quotes via our website. MICE's request for proposal tool fitted in very well; it enables us to enthuse the customer in a very nice and simple way. By the way, the party we worked with was working on this too, but the speed at which MICE develops was decisive for us.
"Each partner venue has a separate environment within MICE and Meetables has a so-called cockpit function: we have access to the management environment of all venues. As a result, all communication between guests, venues and Meetables is clear and straightforward".
The system we used earlier was too complex. We offer relatively smaller venues where everything is simpler and MICE also has a great advantage in terms of ease of use. I used to have to change everything if a venue wanted to change something. Nowadays, the venues can do this themselves, because it is so user-friendly.
We had a number of requirements to be able to work with MICE. For example, the cockpit function was built for us based on our wishes. I want to have an overview of all the requests from all the venues, so that we can react quickly if a venue is occupied. The development of this was done quickly. We are very satisfied with this.