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MICE is ISO 27001 certified 🎉 Read about the benefits for you here.

Security & compliance

At MICE, safety comes first!

Hosting within Europe, we ensure secure software development through regular scans, pentests, and risk assessments. This is just a glimpse of what we do to keep your information secure. On this page, you will find more information about our security measures and how we ensure that your data is always protected.

ISO 27001

Discover how we handle information security.

Read more

GDPR

GDPR: what does this mean for you and for us?

Read more

Processing agreement

You can find this in your MICE (trial) account under 'setup'.


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We are ISO 27001 certified.

MICE Operations is officially ISO 27001:2022 certified. This internationally recognized certificate confirms that we meet the highest standards for information security, ensuring that your data and information are safe with us. Below, you can read all about ISO 27001, our information security measures, and the certification process.

What is ISO 27001?

ISO 27001 is an internationally recognized standard for information security. With this certification, we demonstrate that we meet the highest requirements in terms of data privacy and security. This assures our customers that we handle confidential data carefully.

What does it mean for you?

No worries, only certainty. The user-friendliness and functionality of our software remain unchanged while we secure our processes optimally according to ISO 27001 standards. This allows you to continue using the software with the assurance that your data is optimally protected.

What do we do to comply with ISO 27001?

To meet all standards and requirements, we focus on the following:

  • Secure software development: Through regular scans, pentests, and risk assessments, we design and develop our software in the most secure way possible. We also incorporate industry best practices such as privacy by design, security by design, and the OWASP Top 10.

  • Information security policy: We have established organizational and technical measures to protect your information properly.

  • Risk management: We identify and evaluate potential risks to ensure that we proactively act to prevent possible threats.

  • Audits: We regularly conduct internal and external security audits to verify compliance with the standards and to identify areas for improvement.

  • Improvement: We continuously optimize our processes to maintain the highest information security standards.

Can the ISO 27001 certificate be requested?

Yes! Our standards are also documented in the Statement of Applicability. With this, we guarantee that we continuously improve our processes, both internally and in communication with our customers. We continue to evolve to provide you with the best service!

Are you a customer of MICE and would like to receive a copy for your records? Send an email to [email protected].

Also always GDPR-compliant 

At MICE, we take GDPR legislation very seriously. Not only do we follow the standards set out in our ISO 27001 certification, but we also adhere to additional measures to comply with GDPR laws and regulations.

What does the GDPR regulation entail?

The General Data Protection Regulation (GDPR) has been in effect since May 25, 2018. Thanks to this regulation, the same rules regarding privacy legislation apply throughout the European Union (EU).

The GDPR replaces the old Personal Data Protection Act (Wbp).

How do we comply with the GDPR?

ISO 27001 certification. Our processes comply with the strict standards of the international ISO 27001 certification. 

Support. To assist you optimally, sometimes it is useful for us to look along when something does not work in our software. We only do this with your explicit approval.

Hosting in the EU. All data is stored confidentially on servers within the European Union.

Data processing agreement. In our data processing agreement, you can read exactly how we secure your data. We take all necessary technical and organizational measures to safeguard your privacy. 

Terms and conditions. In our terms and conditions, you will find all the details on how we handle your data. 

Privacy statement. In the privacy statement, we provide more information about the processing of personal data in MICE.

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