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customer portal

Enhance your customers event experience with a customer portal.

Simplicity is key with MICE's customer portal. It's a friendly and easy-to-use web environment where your customers manage their bookings and more.

Every client their own portal

Easier collaboration with your customers.

  • Convenient self-service: Your customers sign, send messages, explore additional options and more in the portal.
  • Elevate your venue's image with a professional environment for your customers using your branding and colors.

What can your customer do in the portal?

Sign the proposal

It's secure, fast, and eliminates the need for physical copies.

Send & receive messages

Centralize communication, making it easier to keep track of conversations and requests related to your event.

Explore additional options

Get suggestions for extra choices in your estimate. An easy upsell for your venue.

Access & pay invoices

Download and pay your invoices directly through the portal.

View all agreements

All your agreements are just a click away. General conditions, privacy policy, proposals, you name it.

Manage billing information

Your customer can manage all financial information, ensuring accurate and timely event billing.

Leave specific feedback

Easily leave feedback on specific aspects of your event's itinerary. This helps you tailor your services to better meet your customers needs.

Track history changes

The portal's change history feature provides transparency and keeps you up-to-date on the latest updates.

Customize the portal to match your venue's style.

Experience a customer portal that mirrors your event venue's unique style. It's designed to align seamlessly with your brand, providing a consistent and familiar digital experience for your clients.

Personalized in your customers language.

Enjoy a customer portal that speaks your client's language. MICE Operations automatically adapts to the preferred language of each user, ensuring a personalized and accessible experience.

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