MICE ensures more online inquiries and less workload for Bunk Hotels

  • ClientBunk Hotels
  • LocationAmsterdam & Utrecht 
  • Company typeHotel and restaurant 

Bunk is a combination of a hostel, hotel, restaurant, workspace, art gallery, and event venue, located in two monumental buildings in Utrecht and Amsterdam. Bunk collaborates extensively with MICE for all the events that take place there. For groups staying at the hotel, they also utilize our online Request for Proposal tool.

The online RFP tool on our website is frequently visited, and it ensures that many inquiries are generated without us having to do much ourselves. This saves us a tremendous amount of time.

Janneke, Reservation- and eventmanager 

Reservation and Event Manager Janneke mentions that the online Request for Proposal tool on the website works really well for both events and group inquiries. "The request module on our website is frequently visited, and it ensures that many inquiries are generated without us having to do much ourselves. This saves us a tremendous amount of time. We can configure the module exactly to our preferences to prevent as many customer questions as possible. This makes us really happy!'' Customers also respond positively to this request module. It is user-friendly for everyone and looks great, according to Janneke. "All the contact we have with our customers is traceable in MICE.''

"Another significant advantage is that customers have immediate insight into the schedule as soon as they receive our quote. This makes the arrangements clear for both parties." Janneke has recently taken on the role of Event Manager at Bunk, allowing her to use the system even more on a daily basis. "There are still many new features that I am discovering, but it happens naturally. From other colleagues, I know that tips and information are immediately addressed by MICE and that these points often come up in updates. It works very smoothly."

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